Formal authority answers who may act. Operational authority answers how the institution will decide, allocate, execute, observe, correct, and stop.
When the second answer is missing, the organization often compensates with meetings, escalation, or executive repetition. Activity rises while the binding decisions remain unresolved. The mandate appears sponsored but cannot reliably move through the system.
The remedy is not more ceremony. Name the final decider. Bound delegated decisions. Put an owner against execution. Define the evidence each forum must receive, the decision it must produce, and the threshold that changes the path.
Authority becomes operable when another person can reconstruct why a consequential decision was made, who held the right to make it, what constraint it addressed, what changed afterward, and when it must be reviewed.
This note is an operating framework, not a client account, legal advice, or a universal prescription.